UNIVERSAL TRAVEL LINK & SERVICES as DMC for International Exhibition & Event ?
Universal Travel Link is an established and experienced DMC which can be one stop services in term of travel related services to all delegates prior and
after travel to and when attend the MICE or events. We can promote the events by emphasizing the knowledge, technology and innovation and services in
the most dynamic way by reaching superior and various dimension marketing channel. The most important things for us are to support and help the
organizers/our clients work out this process in a manner that is seamless, unassuming and reinforced with mutual trust. We are an DMC - travel trade,
conferences, seminar and leisure solution, we work together with our DMC/ travel network in both of ASEAN countries and worldwide to promote events
and approached our clients from all over the world. Here are supportive answers of Why choose Universal Travel Link & Services as an Official DMC
Affiliation, of TCEB, TAT, ASTA, ATTA, TICA,THA, TTAA, ITA, ATO, ROH , ASSIST-CARD,
Accuracy, providing right and correct information not deceptive practices
Competency, abilities to provide various related travel services
Cooperation, with any inquiries conducted by delegates and organizers
Confidences, will not use improperly obtained clients list or other confidential info from organizer
Confidentiality, will treat every clients transaction confidentially
Compliance, Shall abide by all state law and regulations
Disclosure, provide written and complete details of fare, services, restriction, and other terms
Responsiveness, promptly respond to clients inquiries and complains
OUR TARGET
Boost up traffic for the event and to ensure that all delegates feel Beyond Satisfaction under the equation of “ MICE & EVENTS ’ THAILAND SATISFACTION >
EXPECTATION
Push Elements: Assign our dedicated travel network locally in target countries to promote and
solicit potential delegates in its own countries before an events
Pull Elements: To educate and provide update news regards to an events from origin of country where the exhibition to be held, cooperate with all suppliers
and related organization to ensure the successful and meet delegate’s objective.
Emphasize on Return on Investment ( ROI MODEL)
This methodology breaks the ROI of an event into five levels and the degree to which a company can evaluate the result is flexible to suit the requirements of
stakeholders:
Level 1: Satisfaction and Perceived Value
Measures satisfaction with the meeting and its perceived value. This addresses issues such as the venue, the speakers, the event as a whole, and in particular,
the usefulness of the event.
Level 2: Learning
Measures the changes in knowledge, skills and attitude of the delegates. This is a fundamental of any event and should be measured pre-event, at the
conclusion of the event and at designated periods after the event.
Level 3: Application
Measures changes in the on-the-job behavior and ensures that these changes are measured at a given period post event. Clear learnings are important but it
is even more important that they are being applied to the business.
Level 4: Business Impact
Measures the effect or impact to the business in monetary terms resulting from the changes in behavior from the delegates.
Level 5: Return on Investment
This is always expressed as a percentage and is the net financial benefit deriving from the event as a percentage of the event costs.
Universal Travel Link would ensure that companies can save on average 10 percent to 25 percent of their meetings and events spend, we apply best practice
to policy and compliance, souring and processes by set clearly outline objectives
1. Create goals that are measurable and realistic
2. Determine the tools you require in order to measure
3. Identify target audience and key stakeholders
4. Ensure post-event follow up is a prominent as pre-event marketing
Meeting Expectation
First challenge: How to structure the agenda to tightly focus on the task at hand but still give participants enough room to be innovative, perhaps even
original?
Invest sometime prior to the session to become unmistakably clear about the real goal.
Direction: What do you want?
Motivation: What will that do?
Evidence for the desired outcome: How will you know when that’s been achieved?
Structure and flexibility are both needed
1. Participant creativity and passion only become useful through collecting, evaluation, and honing ideas.
2. It is the facilitator’s job to allow enough creative “tangents” to bring in spontaneous, fresh ideas, but not allow the group to lose focus and drift into
irrelevancy.
Second challenge: How do you set the right tone during the meeting?
During both planning and facilitation phases, build in systems and tools for effective participation, recognition, spontaneity, and security.
These qualities largely determine how well the group will do in achieving their goals.
Participation must be guided by a clear set of principles or ground rules to focus on attention on what matters most.
Too often ground rules are taken for granted and not made explicit.
Keep them above-board (perhaps posted visibly) to provide needed structure and predictability.
ESTABLISH A NO FAULT ZONE
1. Participation must have the freedom to move with their inspiration in the moment and not get shut down simply because their view is new or
“different” from others in the room.
2. Facilitators can establish a “no fault” zone, asking everyone to maintain a state of curiosity, initially saying “Yes, and…” in response to each idea, no
matter how ridiculous or absurd.
3. Use “open collaboration” or “card deck” techniques to rapidly record, organize and then explore ideas.
4. Facilitators accept and then build on the tried-and-true, but praise and reward what’s new, fresh and exciting.
5. Creativity is contagious and recognition of what’s wanted can quickly fire up a group.
6. Safety and security should come first.
7. Participants must feel safe enough (emotionally and physically) to speak up, confidently contribute, without being judged or put down.